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Resources

Explore information, insights, and training geared for your dealership’s success.

Featured

Healey Dealership

Healey Brothers Ford Private Offers Case Study
Article Added August 21, 2025

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3 Keys to Winning Email Mystery Shops
Mystery shops have become more important than ever in 2023. Even knowing how critical customer engagement is, it can be a chore to ensure that every aspect of your customer engagement is executed cons...
Article Added August 05, 2024
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Keep Cyber Criminals Out – Combining Compliance and Security for Safeguarding Your Hard-Won Growth
Get your dealership up to speed with the latest cybersecurity tips and information in an exclusive webinar featuring former CIA CISO Bob Bigman, hosted by The Shop powered by FordDirect and One Step S...
Video Added August 05, 2024
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Privacy and Security Training for Dealers & Retailers
With personal data spread across various platforms, car dealerships face increased risks of data breaches and privacy violations.  This makes dealerships attractive targets for cybercriminals, highlig...
Video Added June 28, 2024
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Newly Added

  • Explore
    Dealer Wizard

    Dealer Wizard

    Data Mining

    Sell More Units, Generate More Gross, Retain More Customers. Dealer Wizard analyzes thousands of cus...
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    Botdoc Connect

    Botdoc Connect

    Data Encryption

    Botdoc Connect simplifies compliance and the sales process with verified ID scans, personal informat...
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    Botdoc Lite

    Botdoc Lite

    Data Encryption

    Botdoc Lite gives small teams a fast, one-step way to send secure text/email, collect PII, and stay ...
  • Explore
    Outbound Contact Center

    Outbound Contact Cent..

    Lead Engagement

    Proactive Customer outreach that keeps your dealership a step ahead of your customers
  • Explore
    Inbound Call Management

    Inbound Call Manageme..

    Lead Engagement

    We will provide a backstop for your team to ensure all incoming calls are answered with a profession...
  • Explore
    QuickApplication

    QuickApplication

    Lead Generation

    QuickApplication is a secure, online (and mobile) credit application solution. It easily integrates ...

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