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Service BDC

56
Mechanic talking to customer
Service BDC
By Better Car People

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Description
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Return Opportunities

Learn about customer retention within the first year of servicing at your dealership. There is a huge opportunity to grow sales through customer service, yielding to increased retention rates, which naturally increases profits.

Elevate Your Dealership's Service Experience with Service BDC™

Service BDC also includes Brooke.ai (our proprietary AI service solution) and live onshore agents to assist your inbound service customers. They can choose to set an appointment or ask a service-related question with Brooke.ai, or our live agents can assist. Whichever path the customer decides, you will never miss a service customer call again.

  • We Handle Inbound Service Calls & Alerts: Our team manages your inbound service calls and connected car alerts, ensuring every customer query is addressed promptly and professionally.
  • We Empower Your Service Advisors: While we take care of calls and alerts, your advisors can focus on what they do best – delivering stellar customer service and enhancing the customer experience.
  • We Boost Customer Satisfaction: Our dedicated approach to handling service calls and alerts not only improves customer satisfaction but also drives revenue growth for your dealership.


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