BDC Software

By Volie Inc.

Inbound Statistics for Customers

Here we dispel some myths about when calls are happening most throughout the week. Does your dealership’s calling playbook align with this data?

Are Your Calls Spam?

Make sure none of your calls get labeled as spam with this service offered by Volie. Dealers are not making unwanted phone calls, so make sure that your calls are coming in clean.

Calling Benchmarks**

See what metrics are industry standard so that your team can be achieving above and beyond in order to grow your business. Start measuring your status checks today.

BDC Software

No limits on users, emails, messages, and minutes.
4-month agreement
Set up period 15 days
“Potential Spam” labeling protection (including all store numbers)

Volie is the #1 Automotive Call Center Software for sales and service BDCs. Dealerships now have the tools to improve agent productivity by up to 4X. Volie’s all-in-one platform will enable you to turn your BDC into a profit center.

Volie provides the three things your BDC needs to be profitable: Data Management, Campaign Management, and Communication Management. Stop guessing how your BDC is doing by using desk phones, spreadsheets, and manual management for daily workflows. Volie eliminates spreadsheets and manual processes forever!

Your dedicated Customer Success rep will set up your account to minimize disruptions and work with you each week to ensure you are executing a profitable strategy.

Your BDC will call, email, and SMS your customers to proactively grow your business while giving your management team all the tools to manage the process in real-time.

Our solution is used by single-store dealers and central BDC’s in one enterprise solution.

Specifications

All you need is Google Chrome and Headsets, and you are ready to get started. We will help you start improving your BDC in 15 days or less.

Testimonials

Ford Country - Thomas Murphy – Service BDC and Remote Services Manager

"I love the accountability and having the ability to set and monitor realistic goals for our BDC."

Gerald - Vicki Guaranta - Service BDC Director

"Partnering with Volie two and a half years ago has proven to be one of our best decisions in building our service BDC. We have created new processes and accomplished goals beyond our expectations."

Ed Morse Auto Group - Jenn Holley – BDC Manager

"Before Volie, our agents would do 100 total calls a day, including inbound calls. We are still taking inbound calls while now totaling over 200 outbound attempts per agent per day with Volie."

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