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STELLA™ AI

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STELLA™ AI
By STELLA™ Automotive AI, Inc.

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Description
Specifications
Testimonial

Appetite for AI

See why a growing chunk of customers are choosing to talk with AI chatbots as opposed to actual agents. The AI revolution is here to stay, and whether we like it or not, we must evolve with it to meet the demands of consumers who are changing how they go about buying products.

Dealer Testimonial

Dealer organizations are currently doing deep dives into their current call services and looking to update to AI call representatives. Here is a testimonial from one satisfied dealer speaking on how STELLA has exceeded expectations and helped free up their sales team.

Stella Handles Calls So You Can Increase ROs

STELLA is working 24/7, 365. That means that STELLA is able to handle more of your inbound calls, book those appointments, and handle whatever your business may need on the day-to-day. This puts the power back in your hands, generating more revenue and better chances for upsell opportunities.

AI-Powered Customer Engagement Platform

  • Answers calls on the 1st ring, 24/7
  • Intelligent, personalized conversations
  • Consistent, branded experience
  • Natural language interactions
  • One Platform. All Channels

STELLA™AI transforms phone and web interactions across sales, service and reception seamlessly handling simple inquiries, directing complex ones to dealer staff. With notes, alerts, and analytics, dealers deliver world-class experiences, having command over all channels by assisting customers, transcribing calls, and providing analytics and alerts.

STELLA™ Reception operates like a live person, answering calls with friendly, natural language, can transfer calls, monitor lines, take messages, and transfer to text if your staff is unavailable.

STELLA™ Service handles service calls intelligently, and by using dealer rules, opcodes, brand maintenance guidance, and a scheduler, STELLA streamlines the service booking process.

Schedule a demo with Stella Automotive AI here.



Specifications

STELLA™ Platform Characteristics

 

  • Microsoft's Global Automotive Partner
  • Complete transcription of all customer calls via STELLA™
  • In-Depth analytics
  • Immediate alerts for critical events, such as customer recalls
  • Seamless API integrations with industry leading CRM, DMS, CDP, Scheduler, Recall, Trade Valuations, and more
  • Compliance with Soc-2 and GLBA Standards
  • Strict Data Privacy exclusively for your dealership
  • Empowers intelligent customer service using your data


Testimonials
William Knowles, COO - Maroone USA

"At our dealer group, it's about ensuring success for our dealership teams, our brands, and most importantly, our guests. STELLA’s AI-powered platform is transforming the guest experience and allowing our dealership to operate at a new level. STELLA’s vision aligns with our commitment to delivering exceptional value as we redefine the way we do business."

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